LG ELETRONICS - Myanmar's Leading Marketing Consulting Firm


The Briefs

As the Consumer Electronics category is very competitive, LG Electronics Myanmar wants to increase brand engagement on social media. We are responsible to create engaging social media designs and content plans that are aligned with LG’s global brand guidelines as a social media retainer agency.


Omnichannel Management

We have assigned a dedicated community specialist who is covering all of the social media inquiries like Facebook comments and collecting all the social media engagement sentiment reports weekly.


We have developed an interactive chat bot for the LG Electronics Myanmar page to be able to respond the customers’ enquires 24/7.


The Results

Total Engagement increases +480871% compared to the time before we managed. (Data based on annual growth rate)

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